Shipping policy
DO YOU SHIP WORLDWIDE & HOW MUCH DOES SHIPPING COST?
Yes, we ship worldwide. We offer all customers free shipping with tracking. No shipping cost & no sales tax — we want your experience to be simple and stress-free, just like the toys we sell.
WHAT IS YOUR SHIPPING TIME?
Please refer to the following table for standard shipping times:
| Destination | Shipping Time |
|---|---|
| USA | 10–25 business days |
| Canada | 10–25 business days |
| Europe | 10–25 business days |
| Oceania | 10–25 business days |
| Latin America | 30+ business days |
PROCESSING TIME
It can take 2–4 business days to process after placing the order before shipping out. We do not ship on weekends.
WHERE CAN I FIND MY TRACKING NUMBER?
When your items are shipped out, you should receive an automatic notification via email providing you with a tracking number. You can check it in the Track Your Order section. If you haven't received one, or if the tracking number doesn't work, no worries — contact us and we'll sort it out!
If you need more detailed information, please email us and we'll help you out!
UNEXPECTED DELAYS
In some instances, delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we can't control. Please contact us if your package is taking too long to arrive and we will work with you to resolve the situation.